Return, Refund & Cancellation Policy

Return, Refund & Cancellation Policy

Last Updated: June 2026

Thank you for shopping with KartTiger (https://karttiger.com/). Customer satisfaction is important to us, and we strive to provide quality products and a seamless shopping experience. Please read this Return, Refund & Cancellation Policy carefully before making a purchase.

1. Return Eligibility

  • Returns are accepted within 7 days from the date of delivery.
  • Products must be unused, unwashed, and in their original condition.
  • Items must be returned with original packaging, tags, manuals, accessories, and any complimentary items received.
  • A valid proof of purchase, such as an order confirmation, invoice, or order ID, is required.
  • Return requests submitted after the return window may not be accepted.

2. Non-Returnable Items

The following items are generally not eligible for return:

  • Used, damaged, or altered products not caused by our error.
  • Products returned without original packaging or accessories.
  • Personal care, hygiene, or intimate-use products (where applicable).
  • Customized or personalized products.
  • Gift cards or digital products (if offered).
  • Products marked as "Final Sale", "Clearance", or "Non-Returnable".

3. Damaged, Defective or Incorrect Products

If you receive a damaged, defective, missing, or incorrect product, please notify us within 48 hours of delivery.

  • Clear photos and/or an unboxing video may be required for verification.
  • After verification, we may offer a replacement, refund, or store credit at our discretion.

4. Refund Process

  • Once the returned item is received and inspected, we will notify you regarding approval or rejection of the refund.
  • If approved, refunds will typically be processed within 5–7 business days.
  • The refund amount will be credited to the original payment method used during purchase.
  • Refund timelines may vary depending on your bank, payment provider, or card issuer.

5. Replacement Policy

  • Replacement requests are available for eligible products that arrive damaged, defective, or incorrect.
  • Requests must be submitted within 48 hours of delivery.
  • Subject to stock availability, a replacement product will be shipped at no additional cost.
  • If a replacement is unavailable, a refund or store credit may be offered.

6. Return Shipping

  • Customers may be responsible for return shipping costs unless the product received is defective, damaged, or incorrect.
  • Original shipping charges are generally non-refundable.
  • If a return pickup service is available, instructions will be provided by our support team.

7. Order Cancellation

  • Orders may be cancelled before they are shipped.
  • Once an order has been dispatched, cancellation requests cannot be accepted.
  • If a prepaid order is successfully cancelled before shipment, a full refund will be processed.

8. Refund Exceptions

KartTiger reserves the right to refuse returns, replacements, or refunds if:

  • The product does not meet return eligibility requirements.
  • The return request is submitted outside the applicable return period.
  • Evidence indicates misuse, abuse, or intentional damage.
  • Required proof of purchase cannot be provided.

9. Contact Information

For any return, refund, replacement, or cancellation request, please contact us:

KartTiger
Operated by KartTiger
Email: info@karttiger.in
Phone: +91 9220153335
Website: https://karttiger.in/

10. Policy Updates

KartTiger reserves the right to modify this Return, Refund & Cancellation Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.