Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with KartTiger (https://karttiger.com/). This Shipping Policy outlines our order processing procedures, shipping timelines, delivery guidelines, and other important information related to the shipment of your orders.

1. Order Processing

  • All orders are processed within 1–3 business days after successful payment confirmation.
  • Orders are not processed, shipped, or delivered on Sundays or public holidays.
  • Once your order is placed successfully, you will receive an order confirmation via email and/or SMS.
  • In rare cases, additional verification may be required before processing an order.

2. Shipping & Delivery Time

  • Estimated delivery time across India is generally between 5–10 business days.
  • Delivery timelines may vary depending on your location, courier partner availability, and other logistical factors.
  • Remote or rural locations may require additional delivery time.
  • Estimated delivery dates are provided for reference only and are not guaranteed.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment is completed.
  • Free shipping may be offered on selected products, order values, or promotional campaigns.
  • KartTiger reserves the right to modify shipping charges and promotional shipping offers at any time.

4. Order Tracking

Once your order has been dispatched, you will receive shipment tracking details via email, SMS, or WhatsApp (where applicable).

Tracking information may take up to 24 hours to become active after shipment.

5. Delivery Issues

  • If you receive a damaged, defective, incomplete, or incorrect product, please contact us within 48 hours of delivery.
  • Supporting photographs or videos may be requested to assist with verification.
  • Please ensure your shipping address and contact information are accurate to avoid delivery issues.

6. Shipping Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Natural disasters
  • Transportation disruptions
  • Courier service delays
  • High seasonal demand
  • Government restrictions or unforeseen events

KartTiger shall not be held liable for delays caused by third-party logistics providers or force majeure events.

7. Address Changes

Shipping address modifications can only be requested before the order has been shipped.

Once an order has been dispatched, we may not be able to modify the delivery address.

8. Failed Delivery Attempts

  • Courier partners may make multiple delivery attempts before returning the package.
  • If a package is returned due to an incorrect address, customer unavailability, or refusal to accept delivery, additional shipping charges may apply for reshipment.

9. Serviceable Locations

KartTiger currently ships across most locations within India. However, certain remote or restricted regions may not be serviceable by our courier partners.

If your location is not serviceable, our support team will contact you regarding available options.

10. Contact Information

For shipping-related questions or assistance, please contact us:

KartTiger
Operated by KartTiger
Email: info@karttiger.in
Phone: +91 9220153335
Website: https://karttiger.in/